CRS1280/540 - Health Safety and Customer Service

Description

To give drivers an understanding of the hazards and risks at work and how to reduce them. To give drivers an understanding of customer requirements.

  • Responsibilities of an individual with regards accident prevention in the workplace
  • Good housekeeping procedures within the workplace
  • How to create a positive impression of yourself and your organisation
  • How to indentify a potentially dissatified customer and deal with the situation
Module/course code
CRS1280/540
Module/course name
Health Safety and Customer Service
Module/course type
DCPC
Recommended duration (full course)
7 hours
Combined course?
No
DCPC accreditation
Yes
DCPC course number
Linked to VR01 and VR02